Informativa sulle spedizioni

📦 Shipping Policy – DropThat.store

At DropThat.store, we are committed to delivering high-quality pet products directly to your doorstep. Please read our shipping policy carefully to understand how we handle order processing, delivery times, and more.

🚚 Order Processing

  • Orders are processed within 1-3 business days.

  • Once your order is confirmed, you will receive a confirmation email with your order details.

  • We work with trusted suppliers through AutoDS to ensure fast and reliable fulfillment.

🌍 Shipping Times

Shipping times vary depending on your location and the product. On average:

  • United States: 7–15 business days

  • Canada, UK, Europe: 10–20 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of the World: 15–30 business days

Note: Delays may occur during high-demand seasons, customs processing, or unforeseen global events.

📦 Tracking Your Order

  • Once your item is shipped, you will receive a tracking number via email.

  • You can track your package using our Order Tracking Page or through the courier’s official website.

💡 Multiple Shipments

Since we work with various global suppliers, your items might arrive in separate packages. Don’t worry – this is completely normal.

🚫 Undeliverable Packages

If a package is returned due to an incorrect address, refusal to accept, or unavailability, we may issue a refund excluding shipping costs or reship the item at the buyer’s expense.

❓ Questions

If you have any questions or concerns about your order, feel free to contact us at support@dropthat.store – our team is happy to help!